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Frequently Asked Questions

We accept a variety of payment methods to make it convenient for you, including all major credit and debit cards, PayPal, Skrill and other secure online payment options. This flexibility ensures that you can choose the payment method that works best for you.

Yes, we offer a free trial period of five days that allows you to explore all the features and resources available on Rurera. During this trial, you can experience the full functionality of our platform and determine if it's the right fit for your child's educational needs before making any commitment.

Rurera offers three subscription options:
  • English, Maths, and Science: £39.99 per month, or £383.90 if paid annually.
  • Exam Prep: £59.99 per month, or £575.90 if paid annually.
  • Exam Prep Plus: £69.99 per month, or £671.90 if paid annually.

You can cancel your Rurera subscription at any time through your Parent account. Even after cancellation, you'll retain full access to all features until the end of your current billing cycle, right up to the day before your subscription is set to renew.

No, with Rurera, the price you see is the price you pay. There are no hidden fees, surprise charges, or additional costs. We believe in transparent pricing so you can budget confidently without worrying about unexpected expenses.

Each child needs their own subscription to ensure that the content is appropriately tailored to their individual learning needs. However, you can easily manage multiple students under one parent portal by signing in and clicking the "+" icon to add another child. If you require more than one subscription, feel free to contact us, and we’ll provide you with a sibling discount code to help with the cost.

Yes, we understand that your needs may change over time. That’s why we make it easy to upgrade or downgrade your plan whenever you need. Simply go to your account settings, and you can adjust your subscription to better fit your current requirements.

Rurera is compatible with a wide range of modern devices and browsers, both in the UK and internationally. Whether using a desktop, laptop, Chromebook, or iPad, your child can easily access Rurera's features and resources on any of these platforms for a smooth learning experience.

Yes, you can switch from a monthly to an annual plan at any time. This option allows you to take advantage of the discounted annual rate, providing you with substantial savings over the course of the year. You can make this change through your account settings, and the new plan will take effect immediately or at the end of your current billing cycle, depending on your preference.

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